Search results for legislation as code
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Getting government to use plain English
Found in Blog / Published 25 November 2014 / By Corinne Cordes ,
In June 2014 the Department of Internal Affairs Digital Transformation team hosted the Assisted Digital Summit. Small business owners, community workers, public servants, and IT entrepreneurs came together to explore how to help people transact with government digitally, and how to provide alternatives for those who can’t.
Although the need for government to use plain English (or plain language) falls outside the scope of Assisted Digital, people attending thought it was important, as everythin… -
Improving government payroll systems
Found in Digital government / Programmes and projects / Finished programmes and projects / Improving government payroll systems
The Government Chief Digital Officer (GCDO) worked with Te Kawa Mataaho Public Service Commission and the Ministry of Business, Innovation and Employment on a work programme to improve government’s payroll systems.
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LabPlus: Expanding the Service Innovation Toolkit
Found in Blog / Published 12 January 2018 / By Pia Andrews ,
TL;DRIn the Service Innovation Lab, we want to understand what is needed by service design and delivery teams to help them improve government service innovation. This will help prioritise our efforts in enabling and supporting the design and development of great government services for New Zealand. This blog asks you to provide feedback on what guidance, tools and resources you most need, and what you find most useful. We also introduce you to the expanded Service Innovation Toolkit and our publ…
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Google Analytics screencast — Tip #2: Basic account setup
Found in Blog / Published 17 September 2015 / By Nathan Wall ,
Overview of the best way to set up your Google Analytics account.
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Run a workshop with stakeholders
Found in Standards & guidance / Privacy, security and risk / Risk management / Risk assessments for government organisations / Identify the risks / Run a workshop with stakeholders
Running a workshop with the key stakeholders of the information system allows you to more accurately identify its risks.
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LabPlus: What's Next?
Found in Blog / Published 26 September 2017 / By Pia Andrews ,
TL;DRAfter some successful experimentation earlier in the year, the Service Innovation team at the Department of Internal Affairs (DIA) have the green light to move forward with our work in supporting a more integrated approach to service delivery across the New Zealand Government, largely on the back of our Government as a Platform (GaaP) work. For more details about GaaP, see our earlier blog posts.
We are really excited to be forming a core team of service designers, technical ninjas, data… -
Lab+: storming and forming
Found in Blog / Published 03 May 2017 / By Pia Andrews ,
In the last week, the Lab+ team* has rapidly undergone storming and forming, bringing together enthusiastic experts from across government to work on a new way of delivering government services. We are creating a purposefully diverse group of design, architect/technical, content, domain experience, engagement and user researchers, and we will introduce the team here on the blog in a few days.
Part of the broader Lab experiment is to baseline your team so you can assess progress of the team and… -
People aren’t here to enjoy themselves
Found in Blog / Published 27 January 2014 / By Nathan Wall ,
A quote from the user testing we did on the beta.govt.nz site at the end of last year:
People aren’t here to enjoy themselves; they’re here to find information.
User research on beta.govt.nzSince we’re a beta site, we’re continuing to talk to users to help prioritise our development effort. We’ve already published a few things we learned and the assumptions we’d made that turned out to be false.
Our research objectivesWe explored 3 main areas:
Was the content on the beta site using the langu… -
Applying the Standards
Found in Standards & guidance / Identity / Identification management / Identification Standards / Applying the Standards
Read about which standards to use when carrying out identification processes.
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Creating information and data
Found in Standards & guidance / Governance / Managing online channels / Web information and data lifecycle / Creating information and data
As with accessibility, usability and security, good practices in online information and data management can't be applied retrospectively. It's essential that they be considered from the start of the development lifecycle.