Access to Information Guideline
The importance of supporting people to understand what information is held about them and their right to access it.
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Why DPUP has an Access to Information Guideline
When people are unsure about what information is recorded about them, or whether it is accurate or up to date, this can affect their trust or confidence in how it’s used.
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Help people understand their rights
Help service users learn what rights they have with their personal information and how to use them.
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Help people to ask for their information
The Data Protection and Use Policy (DPUP) recommends making people feel confident about requesting access to their personal information.
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Make it easy to access and request corrections to information
Help service users to exercise their rights to see their personal information and request corrections to it.
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Acting as an agent or representative
The Data Protection and Use Policy (DPUP) stresses the importance of enabling people to use their rights. However, sometimes people may wish to ask someone else to act for them.
