The digital lifecycle helps agencies focus on user needs when delivering digital products. There are 5 phases in the digital lifecycle: Discovery, Alpha, Beta, Live and Decommission.
Each phase in the digital lifecycle helps agencies to think about their users' needs as they deliver digital products, for example websites, apps and online services.
A research phase that includes:
- describing the user opportunity or problem you want to address
- investigating and identifying user needs
- identifying how you can meet user needs
- establishing project scope and cost
- working out how to measure success.
A short phase where you can:
- draft and test prototypes of a range of different solutions that may meet user needs
- iterate prototypes based on user feedback to develop a basic working model.
A development and refinement phase where you:
- work with users to move from prototype to a working product
- iterate as you get user feedback
- ensure the product meets standards and policies, for example around privacy, security and accessibility.
Once a product has gone live you can:
- think about continuous improvement
- review how it's performing against objectives
- identify ways to make it better serve its audience.
At some point a product may come to the end of its life and you'll need to carefully consider:
- archiving it
- migrating its function somewhere else
- digital preservation
- your existing users.
Working through the phases of the digital lifecycle means that:
- user needs can be identified and met to build improved government products and services that can better serve the NZ public
- continuous improvement is thought about so products and services can continue to improve after they have been launched
- legal requirements, for example around archiving, can be met before decommissioning takes place.