User research for government
User research aims to make digital products, tools and services easy for everyone to use.
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What user research is
Learn why it’s important to invest in user research when you’re building or improving your digital products.
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How to do user research
Talk to your users and design for their needs. Iterate with testing and craft a solution that works for them.
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Finding participants for user research
Learn who you should talk to, how to identify target groups and how many people you should interview.
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Paying user research participants
People’s time is valuable. Learn why, who and how much you should pay your user research participants.
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Protecting people’s privacy and data
Protect people’s privacy and data during user research. Keep them informed so they understand what they’re agreeing to.
